Collaborative Care Platform

The behavioral health gap in primary care

Depression, anxiety, and substance use disorders are common in primary care settings. Many patients struggle quietly, and referrals to outside psychiatry often result in long wait times or no follow-through.

Primary care providers are left managing complex behavioral health needs with limited time and limited specialist support. The result is fragmented care and missed opportunities to improve patient outcomes.

Collaborative care offers a structured way to address these needs within your practice.

What is collaborative care?

The collaborative care model is a team-based approach that integrates behavioral health into primary care. The model includes:

• The Primary Care Provider: You remain the treating clinician and maintain the patient relationship.
• Behavioral Health Care Manager: A trained professional who provides brief interventions, tracks patient progress, and maintains a registry.
• Psychiatric Consultant: A consulting psychiatrist who reviews cases and provides treatment recommendations without seeing every patient directly.

This structure allows behavioral health conditions to be treated in your practice using measurement-based care and shared decision-making.

What our platform provides

We bring the infrastructure and clinical support required to implement collaborative care successfully.

• Psychiatric Consultation Services: Our psychiatrists review cases, recommend medication adjustments, and provide guidance on complex patients.
• Care Management Support: We provide behavioral health managers who conduct outreach, track symptoms, and coordinate with your team.
• Patient Registry and Measurement Tools: Validated tools such as PHQ-9 and GAD-7 are administered consistently, and patient progress is tracked in a structured registry.
• Billing and Documentation Support: Collaborative Care has specific CPT codes and documentation requirements. We manage billing for CoCM services and structure the program so that revenue supports the model.

Clinical and financial impact

Collaborative care is supported by strong evidence and national organizations. It has been shown to improve outcomes for depression, anxiety, PTSD, and other behavioral health conditions.

The model is billable through Medicare and most commercial payers using Collaborative Care codes. For many practices, this creates a new revenue stream tied directly to improved patient care.

Because the program is structured around reimbursement, it’s designed to be sustainable.

Who does this platform support?

Collaborative care is well-suited for:

• Family medicine and internal medicine practices
• OB/GYN practices managing perinatal mental health
• Specialty practices with high behavioral health burden
• Community health centers and FQHCs
• Practices that attempted integration before and need a structured model

If your patient panel includes individuals struggling with depression, anxiety, or substance use, this model likely fits your population.