Privacy Policy

Information We Collect

We collect information you choose to share and information generated through your use of our website and services.

This may include:

• Name, contact details, and account information
• Health information shared during intake, visits, or follow-up
• Insurance and billing details
• Payment information for self-pay services
• Responses to forms or questionnaires
• Technical data such as IP address, device type, browser, and site activity

Cookies and similar tools may be used to support site functionality and understand usage patterns. You can manage cookies through your browser settings.

How We Use Your Information

Your information is used to:

• Provide and manage healthcare services
• Schedule appointments and communicate with you
• Process payments and insurance claims
• Send reminders and follow-up messages
• Respond to questions and support requests
• Meet legal and regulatory obligations
• Improve our website and services using de-identified data

We use information only as permitted for treatment, payment, healthcare operations, and legal compliance.

Sharing of Information

We share information only when permitted or required by law, and only for purposes related to care, payment, healthcare operations, or legal obligations.

This may include sharing information:

• With providers involved in your care
• With insurance carriers and billing partners
• With service providers that support our operations
• To comply with legal or regulatory requests
• With your written consent when required

We do not sell personal information.

Your health information is protected under HIPAA and applicable state laws. Substance use disorder records receive additional protection under federal law (42 CFR Part 2), which limits how this information can be shared.

Data Security

We use administrative, technical, and physical safeguards to protect your information. These include secure systems, access controls, and staff training.

No system is completely risk-free, but we take reasonable steps to reduce unauthorized access or disclosure.

Your Rights

You may have the right to access, correct, or limit how your data is used, depending on your location and applicable law. You may also request copies of your records or ask questions about your privacy.

To make a request or ask about your rights, please contact our team using the information provided on this website.

This policy may be updated from time to time. Any changes will be posted here with a revised effective date.